What can we help with?

Vibook is a platform for discovering, creating, and managing events. You can explore community and university events, register, and access your tickets from one account.

No. You can browse public events and read their details without signing in. You will need an account when you register or access your tickets.

Use the search and filters on the home or Events page to search by event, organizer, or city, then narrow the results by category or date.

The event may have ended, been cancelled, or been removed from publishing by its organizer. Open the event link if you have it, or contact the organizer for the latest update.

Yes. Use the Share button on the event page to copy its link or send it through your preferred app.

No. Private or unpublished events do not appear in public search. You need an event link or invitation from the organizer to access them.

Open the sign-in page and enter your email address and password. Use the same email when registering so your tickets stay connected to your account.

Choose the password reset option on the sign-in page, then follow the reset link sent to your email address.

Open the event page, choose a ticket type or session when available, and complete registration. Some events use an external booking link, which is shown before you continue.

Each event page shows its registration method. An event may be free or use an external booking link selected by its organizer, so review the details before registering.

First check spam and your My Tickets page using the email you registered with. If the registration is still missing, contact Vibook Support with the event name and your registered email.

Changes and cancellations depend on the event settings and organizer policy. Check the event page or contact the organizer first, then contact Support if you need help accessing your registration.

After signing in, open My Tickets from your account. It shows tickets connected to the email address you used when registering.

Your QR code appears when your ticket is valid for entry. If the event requires approval, it appears after the organizer accepts your registration.

Your ticket may be awaiting approval, or the organizer may have configured the event without QR tickets. Check the ticket status and its entry instructions.

Open your ticket on your phone and show the QR code when one is available. For some events, the organizer may ask to see ticket details instead.

Once you have checked in, the ticket status is updated. Follow the organizer’s on-site instructions if you need to re-enter or have a problem at the gate.

Speak with the event team at the gate first. If the issue is with your account or ticket, send Support the event name, your registered email, and a screenshot when possible.

Sign in, then open the Create page. Choose a standalone event, an organization for recurring events, a private invite-only event, or a membership based on what you need.

Yes. Choose Private event when you start. This option is suited to unlisted events, guest lists, and QR check-in.

Complete the core event details, including its title, schedule, location, and registration method, then publish it from the event management tools. Unpublished events do not appear in public search.

Yes. Organizations can manage members and roles from their portal, so your team can help operate events within the permissions you assign.

Use the organizer portal to view registrations, statuses, and submitted information. Organizers can also manage approvals when they use an approval-based registration flow.

Use Vibook’s scanning tool at the door to scan a valid QR code. Follow the scan result on screen to confirm the guest has been checked in correctly.