1. Information We Collect
- Account details such as name, email, password hash, phone number, and gender.
- Registration and ticket information such as events, sessions, and ticket status.
- University affiliation, club membership, membership applications, and registration-form answers.
- Device and usage data needed for security, authentication, and product analytics.
- Organizer and staff operational data required to publish events and perform check-ins.
2. How We Use Information
- To create and manage user accounts.
- To process event registrations and issue QR tickets.
- To support ticket validation and attendance check-in.
- To provide customer support and operational communications.
- To improve platform reliability, performance, and safety.
3. Legal Basis
We process personal data to provide contracted services, comply with legal obligations, protect legitimate business interests, and based on consent when required.
4. Data Sharing
We do not sell personal data. We may share data with event organizers, infrastructure and service providers, or legal authorities when required by law.
5. Data Retention
We retain information only for as long as needed to provide services, support legal and accounting requirements, and resolve disputes.
6. Security
We implement technical and organizational safeguards to protect your data. No security method is perfect, but we continuously improve controls and access policies.
7. Your Rights
Subject to applicable law, you may request information about your data, access it, obtain a copy, correct it, or request its destruction. Signed-in users can download a copy and submit or track requests from the account Privacy Center.
8. Cookies and Analytics
We use essential cookies for login and security. Site analytics remains off until you choose to allow it, and you can change your selection at any time from the Cookie settings link in the site footer.
9. Children's Privacy
Vibook is not intended for children under the legal age required by applicable law without parental or guardian authorization.
10. Updates To This Policy
We may update this policy from time to time. Material updates will be published on this page with a revised effective date.
11. Contact
For privacy requests or questions, contact support@vibook.app.