1. Information We Collect
- Account details such as name, email, password hash, phone number, and gender.
- Registration and ticket information such as events, sessions, and ticket status.
- Device and usage data needed for security, authentication, and product analytics.
- Organizer and staff operational data required to publish events and perform check-ins.
2. How We Use Information
- To create and manage user accounts.
- To process event registrations and issue QR tickets.
- To support ticket validation and attendance check-in.
- To provide customer support and operational communications.
- To improve platform reliability, performance, and safety.
3. Legal Basis
We process personal data to provide contracted services, comply with legal obligations, protect legitimate business interests, and based on consent when required.
4. Data Sharing
We do not sell personal data. We may share data with event organizers, infrastructure and service providers, or legal authorities when required by law.
5. Data Retention
We retain information only for as long as needed to provide services, support legal and accounting requirements, and resolve disputes.
6. Security
We implement technical and organizational safeguards to protect your data. No security method is perfect, but we continuously improve controls and access policies.
7. Your Rights
Depending on applicable law, you may request access, correction, deletion, restriction, or portability of your personal data. You may also object to certain processing activities.
8. Children's Privacy
Vibook is not intended for children under the legal age required by applicable law without parental or guardian authorization.
9. Updates To This Policy
We may update this policy from time to time. Material updates will be published on this page with a revised effective date.
10. Contact
For privacy requests or questions, contact support@vibook.app.