Account access
Trouble signing in, receiving your verification code, or viewing tickets tied to your account.
Support
Vibook Support Center
Get help with sign-in, registrations, tickets, and event-day scanning.
Report an issue
Describe the problem and our assistant will collect the details, file it for the team, and we will email you when it is resolved.
Hi! Tell me what went wrong and where it happened, and I will file it for the team.
What we help with
Registrations and tickets
Missing confirmations, payment issues, or QR tickets that have not arrived yet.
Event-day help
Gate entry problems, scanner issues, or operational questions at the venue.
Email support
Send your request to support@vibook.app and include the event name, registered email, and a screenshot if possible.
For the fastest reply
- •The email used on the account
- •The event name or link
- •A screenshot of the issue if possible
- •The time, device, and browser or app version
Need sales or venue onboarding?
For partnerships, venue onboarding, and general company questions, use the contact page.
Contact page