Account access
Trouble signing in, resetting a password, or viewing tickets tied to your account.
Support
Vibook Support Center
Get help with sign-in, registrations, tickets, and event-day scanning.
What we help with
Registrations and tickets
Missing confirmations, payment issues, or QR tickets that have not arrived yet.
Event-day help
Gate entry problems, scanner issues, or operational questions at the venue.
Email support
Send your request to support@vibook.app and include the event name, registered email, and a screenshot if possible.
For the fastest reply
- •The email used on the account
- •The event name or link
- •A screenshot of the issue if possible
- •The time, device, and browser or app version
Need sales or venue onboarding?
For partnerships, venue onboarding, and general company questions, use the contact page.
Contact page